FAQs

Help & Insights
What materials are used in SINTHS garments?

We use a range of sustainable materials including 100% organic cotton, Modal, and Kapok. Each fabric is chosen for its environmental benefits and minimal ecological footprint.
Can I customize the color or design of my garment?

Currently, customization is not available but you can choose from pre-defined colors and themes based on the five elements: Earth, Water, Fire, Air, and Ether.

How are SINTHS garments dyed?

We employ eco-friendly dyeing processes, including organic, nano, mineral, and DNA-based Colorifix dyeing techniques, depending on the fabric and desired effect.
What makes SINTHS a sustainable fashion brand?

Our commitment to sustainability is driven by the use of biodegradable materials, ethical manufacturing practices, and innovative processes that reduce environmental impact.
Are SINTHS products biodegradable?

Yes, all our garments are designed to be completely biodegradable, returning to nature without leaving harmful residues. Orders and Shipping as well :)
How can I track my order?

Once your order is shipped, you will receive a tracking number via email that you can use to check the status of your delivery on our website.
Do you ship internationally?

Yes, we offer international shipping. Rates and times vary based on destination. Please visit our shipping page for detailed information.
What is your return policy?

We accept returns within 14 days of purchase. Items must be in original condition. Please visit our returns page for more detailed information on how to process a return. You can connect with our Customer Service for help.
How can I contact SINTHS for more help?

You can reach us via our contact page, email, or phone. Our customer service team is available to answer any questions and assist with any issues.
Where can I provide feedback about a product or service?

We value your feedback and encourage you to contact us via our customer support email or leave a review on the product page.

How does SINTHS ensure fair labor practices?

We are committed to ethical labor practices, including fair wages, safe working conditions, and no child labor. We regularly audit our production facilities to ensure compliance with these standards.
How does purchasing from SINTHS impact the community?

We engage in community initiatives, including partnerships with local artisans and support for sustainability projects that have a positive impact on both local and global communities.

Where can I learn more about the elements and themes used in your collections?

Explore each element’s meaning and theme on our Home page. Take the quiz to find the quote that echoes your soul.

Unite, Wear, Transform.

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